Operation Supervisor – Fleet Management

About the role

We are seeking an experienced Fleet Operations Supervisor to oversee the daily operations of a small truck fleet across Saudi Arabia. The role requires close coordination with clients, drivers and external partners to ensure timely, safe and efficient transportation services.

Key responsibilities

• Serve as the primary point of contact for clients regarding truck availability, scheduling and trip status.
• Coordinate daily dispatch and routing of company‑owned trucks and assigned drivers.
• Arrange external or subcontracted drivers for trucks sourced without drivers.
• Track vehicle locations, trip progress and driver availability.
• Plan and confirm routes covering rural cities, remote sites and various regions.
• Escalate service issues, delays and disputes to management with supporting documentation.
• Maintain accurate vehicle records, including registration, insurance, maintenance history and trip logs.
• Monitor maintenance schedules and renewal dates.
• Prepare fleet status reports and trip summaries using Microsoft Excel.
• Develop PowerPoint presentations for management or client review when required.
• Remain available for urgent coordination during active trips and work flexible hours, including night shifts.

Required profile

• Bachelor's degree in any discipline.
• Minimum of 5 years of experience in fleet operations, logistics, transportation or truck coordination.
• Professional written communication skills for client‑facing email correspondence.
• Ability to handle urgent operational matters and work effectively under pressure.
• Willingness to work flexible hours and night shifts as operationally required.
• Language proficiency: Hindi or Urdu (required), English (required), Arabic (advantage).

Required skills

• Trip monitoring
• Truck dispatching
• Route planning
• Driver coordination
• Microsoft Excel
• Microsoft PowerPoint