Room Care Technician - Engineering

About the role

Jumeirah Jabal Omar, a luxury hotel located near Masjid Al Haram in the Holy City, is hiring a Room Care Technician for its engineering department. The role covers fixing guestroom issues, performing maintenance and handling room care complaints.

Key responsibilities

• Understand guestroom-related issues, take the necessary equipment and assess and fix problems efficiently.
• Perform maintenance tasks in rooms, including electrical, furniture and basic repair jobs.
• Handle guests' and team's inquiries professionally and resolve room care complaints promptly.
• Complete assigned work orders and room inspections, and document all tasks performed.
• Choose the correct tools and parts from stores and maintain accurate usage logs.
• Report observed room damages to supervisors and recommend appropriate solutions.

Required profile

• 1 to 2 years of experience in the same role with a luxury 5-star property.
• Secondary education required; vocational certification and trade qualification preferred.
• Proficiency in English, able to work independently and adapt to diverse environments.

Required skills

• Strong technical skills in trades and basic computer literacy.
• Knowledge of safety and building systems.

What we offer

• An attractive salary paid in Saudi Riyals (SAR).
• F&B benefits and reduced hotel rates across Jumeirah properties globally.
• Leave and health care packages, flights home and other employee benefits.