Sales Manager – Key Accounts (Medina)

About the role

The Sales Manager will lead the development and growth of key corporate travel accounts in Medina, building long‑term partnerships and driving revenue for the company. The role focuses on understanding client needs, delivering tailored travel solutions, and ensuring high levels of client satisfaction. Fluency in Arabic and strong knowledge of the travel sector are essential.

Key responsibilities

• Serve as the primary point of contact for assigned key accounts, handling all commercial inquiries.
• Build deep relationships with decision‑makers and influencers to foster loyalty and retention.
• Conduct regular reviews of client needs, performance metrics and travel patterns to propose tailored solutions.
• Visit partners weekly to meet management and agents, strengthening rapport.
• Develop and implement strategic account plans to achieve sales targets and revenue goals.
• Identify and pursue upsell and cross‑sell opportunities for additional travel products and services.
• Monitor market trends, competitor activities and client industry developments to position appropriate offerings.
• Facilitate onboarding and training for new clients on the company’s booking platforms.

Required profile

• Bachelor’s degree in business, Travel Management or a related field.
• 3‑5+ years of experience in key account management, sales or business development within B2B travel.
• Strong understanding of the travel sector, corporate booking platforms and common industry challenges.
• Proven track record of achieving sales targets with excellent negotiation skills.
• Analytical ability to interpret data, assess account performance and generate actionable insights.
• Customer‑centric mindset with a focus on long‑term relationship building.
• Fluent Arabic speaker.

Required skills

• Proficiency with CRM software.
• Experience using travel booking platforms.