Account Manager, Sales

About the role

Saudi Xerox Agencies Company is hiring an Account Manager, Sales in Riyadh. The role manages and grows key accounts by maintaining strong client relationships, spotting upselling and cross-selling opportunities across hardware, software and solutions, and working with internal teams to deliver high customer satisfaction, retention and new business growth.

Key responsibilities

• Develop and implement account plans for major accounts to support revenue growth and long-term retention
• Identify upselling and cross-selling opportunities, for example in archiving and content management solutions
• Monitor account performance and plan strategies to expand business and strengthen partnerships
• Oversee day-to-day management of key accounts and coordinate with Finance, Service and GDO teams for timely responses, accurate billing and issue resolution
• Act as the main point of contact between clients and internal teams and build strong stakeholder relationships
• Pursue new business opportunities and promote additional products and solutions aligned with customer needs
• Address billing, response time and machine performance concerns, manage customer feedback and support high retention rates

Required profile

• Bachelor's degree in business administration, business management, marketing or a related field (preferred)
• 3-4 years of proven sales experience