Accounts Supervisor

About the role

Universal Motors Agencies is looking for a dynamic Accounts Supervisor to manage client accounts within its market research division. The role bridges clients and internal teams, ensuring delivery of high‑quality insights and driving revenue growth.

Key responsibilities

• Oversee daily operations of client accounts, tracking tasks and performance metrics with project‑management tools.
• Develop and maintain strong client relationships, acting as the primary point of contact.
• Coordinate with internal teams to deliver market‑research reports on time and provide actionable insights.
• Prepare and present detailed reports summarising findings and strategic recommendations.
• Monitor account performance, identify improvement areas and optimise service delivery.
• Assist the marketing team in creating content to promote research services.
• Train and mentor junior staff members.
• Manage budgets for client accounts, ensuring accurate tracking and reporting.
• Stay updated on industry trends by attending workshops and conferences.

Required profile

• Dynamic professional with experience in client account management.
• Strong communication abilities to liaise effectively with clients and internal teams.
• Ability to manage budgets and lead junior staff.

Required skills

What we offer

• Opportunities for career growth in a fast‑paced, collaborative environment.
• Continuous learning through training programs and workshops.
• Potential for internal promotion to leadership roles.