Automated Operations Engineer

About the role

We are looking for an Automated Operations Engineer – Core Networks to support monitoring, troubleshooting, and maintenance of a large‑scale CS, PS, and ITSC network. The role involves network monitoring, fault handling, escalations, reporting and reactive maintenance to ensure high network availability and performance.

Key responsibilities

• Perform configuration changes and troubleshoot MSC, MGW, HLR, HSS, STP, SBC, UDM (CUDB, HSS, HLR) and IMS nodes according to approved processes.
• Participate in internal technical discussions to improve network monitoring capabilities and first‑level troubleshooting effectiveness, providing recommendations for continuous enhancement.
• Ensure adherence to correct working methodologies, best practices and continuous improvement initiatives to increase operational efficiency.
• Manage fault handling activities, including trouble ticket (TT) management and fault localization, while meeting agreed SLAs.
• Support and coordinate change management activities and Change Request (CR) implementations.
• Drive timely incident resolution and recovery within SLA targets.

Required profile

• BSc in Engineering, preferably in Telecommunications or a related field.
• 2‑3 years of experience.
• Strong understanding of core network protocols, including SIP, H.248, SS7, ISUP, BICC, SIGTRAN, INAP, CAP, TCAP, MAP, SCCP and Diameter.
• Solid knowledge of 2G, 3G and 4G Core Network architecture, protocols and signaling flows.
• Hands‑on experience in operation and maintenance of Voice Core CS nodes such as MSC, MGW, STP, UDC, APG and related platforms.
• Proven second‑line operational troubleshooting experience with IMS nodes, including SBG, MTAS, CSCF, IPWorks, EMM and related technologies.
• Good knowledge of Virtualization, Cloud NFVI and NFVO technologies (highly preferred).
• Strong analytical, troubleshooting and problem‑solving skills with the ability to work effectively in a high‑pressure operational environment.

Required skills

• Configuration and troubleshooting of MSC, MGW, HLR, HSS, STP, SBC, UDM nodes.
• Core network protocols: SIP, H.248, SS7, ISUP, BICC, SIGTRAN, INAP, CAP, TCAP, MAP, SCCP, Diameter.
• 2G/3G/4G Core Network architecture and signaling flows.
• Operation of Voice Core CS nodes (MSC, MGW, STP, UDC, APG).
• IMS node troubleshooting (SBG, MTAS, CSCF, IPWorks, EMM).
• Virtualization, Cloud NFVI and NFVO technologies.