Front Office Manager

About the role

The Front Office Manager at Knoz El Hekma oversees daily front office operations, ensuring smooth reception activities, visitor flow, and client interactions on site in Al Saudia.

Key responsibilities

• Oversee daily front office operations, including reception activities and visitor flow.
• Supervise front desk staff, assign tasks, monitor performance, and ensure adherence to company policies.
• Maintain accurate records, handle incoming calls and inquiries, and resolve customer issues promptly.
• Support administrative functions such as document handling and scheduling.
• Collaborate with other departments and prepare basic reports on front office performance.

Required profile

• Strong front office and office administration skills.
• Solid customer service and satisfaction abilities.
• Effective communication skills.
• Experience supervising front office or administrative teams (preferred).
• Ability to work on‑site full time in Al Saudia with good time management and problem‑solving.

Required skills

• Proficiency in basic computer applications (email, office productivity software).
• Familiarity with telephone systems or reception tools.