Manager of Technical Solution Specialist – Middle East
Sartorius
Job description
About the role
The Manager of Technical Solution Specialist for the Middle East will lead a regional team of Application Specialists, delivering world‑class technical expertise to support sales, drive customer success and enable commercial growth for Sartorius.
Key responsibilities
- Support sales and Application Specialists in evaluating opportunities, defining technical strategies and executing trials/demos.
- Standardise trial/demo and customer installation/training SOPs to improve conversion and satisfaction.
- Coach and develop distributor application specialists across the Middle East.
- Allocate specialist resources in collaboration with the Head of Sales to align with commercial priorities.
- Lead resolution of complex technical issues and escalations, and promote best‑practice sharing.
Required profile
- Master’s degree in biotechnology, biochemistry or related life‑science discipline.
- 5‑8 years of experience in life‑science process development and manufacturing, with at least 3 years in team management.
- Strong leadership, coaching and cross‑functional influencing skills.
- Fluent in English and Arabic.
Required skills
- Process unit operations and process development.
- cGMP bioprocessing experience.
- Proficiency with CRM systems.
- Advanced Microsoft Office skills.
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Published 6 days ago
Expires 1 month from now
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