Operations Executive – Ultra Fast Grocery

About the role

Amazon Ultra Fast Grocery (UFG) is building a new fast‑delivery service in Saudi Arabia. As an Operations Executive you will lead the Under‑the‑Roof (UTR) store operations, ensuring seamless end‑to‑end processes, high customer‑facing metrics, and a safe, productive work environment.

Key responsibilities

• Manage daily end‑to‑end UTR operations for one large site or multiple smaller sites.
• Supervise store teams, meeting customer‑facing metrics while maintaining quality, safety, and morale.
• Drive performance management, including coaching, reporting, and feedback.
• Develop and deliver training plans for pickers and other associates.
• Collaborate with merchant stakeholders to continuously improve operational processes.
• Conduct daily 4M/5S and Safety GEMBA audits.
• Act as stand‑in for the Area Manager when required.

Required profile

• Bachelor’s degree.
• Experience in an operational role, preferably in manufacturing or a customer‑facing environment.
• Fluent in English and Arabic (spoken, written, and read).

Required skills

• Knowledge of 4M, 5S, and GEMBA audit methodologies.

What we offer

• Opportunity to shape a new Amazon business model.
• Inclusive culture that supports employees with disabilities.
• Competitive benefits and career growth within Amazon.