Operations Manager

About the role

The Operations Manager will provide essential on‑ground support to the Global Business Services (GBS) team across BCLP’s Al‑Khobar and Riyadh offices. Reporting to the Global Operations Direction EMEA, you will act as the key liaison between local teams and global functions, ensuring smooth day‑to‑day operations and driving efficiency.

Key responsibilities

• Oversee daily office operations, coordinating facilities, administration, and health‑and‑safety compliance.
• Embed global initiatives locally, tailoring implementation to regional needs.
• Lead projects such as system transitions, office relocations, and renovations.
• Manage contract negotiations with service providers and maintain landlord relationships.
• Prepare and control the annual budget for the KSA offices.
• Collaborate with People, Finance, and Facilities teams to support HR requirements, finance processes, and workplace safety.
• Supervise two Operations employees in Al Khobar.

Required profile

• Proven operations professional with experience in a professional services environment.
• Strong understanding of Saudi employment regulations and local compliance requirements.
• High level of discretion, professionalism, and people‑first leadership.
• Fluent written and spoken English.

Required skills