Receptionist

About the role

The Receptionist serves as the first point of contact for visitors and clients, ensuring a welcoming and organized front‑desk experience. This role handles phone calls, mail, and provides administrative support to various departments.

Key responsibilities

• Greet and assist visitors, directing them to the appropriate departments.
• Answer incoming phone calls and transfer them to the relevant person or department.
• Handle incoming and outgoing mail (paper and electronic) and distribute it accordingly.
• Provide administrative support such as printing, copying, and preparing documents.
• Maintain cleanliness and organization of the reception area.
• Coordinate with courier or delivery companies for document pickup and delivery.
• Record visitor information and maintain the daily visitors’ log.
• Prepare periodic reports on visitor activity, phone logs, and daily interactions when requested.
• Monitor visitor behavior, report suspicious activity to management or security while maintaining discretion.

Required profile

• Professional demeanor with strong interpersonal skills.
• Ability to handle confidential information discreetly.
• Attention to detail and good organizational abilities.
• Capability to act calmly in situations requiring security awareness.

Required skills