Receptionist – Operations & Club Management (CX)

About the role

Leejam Sports Company, the largest fitness club operator in the Middle East, is looking for a Receptionist who will combine front‑desk duties with operational support and regional club management. The role focuses on delivering an excellent customer experience (CX) while assisting day‑to‑day club operations.

Key responsibilities

• Greet members and visitors, manage check‑in/check‑out procedures, and handle phone and email inquiries.
• Support club operations by coordinating schedules, maintaining front‑desk logs, and assisting with regional management tasks.
• Ensure a high standard of customer experience by addressing member concerns promptly and promoting club services.
• Collaborate with the operations team to streamline processes and improve service quality.

Required profile

• Strong communication and interpersonal skills.
• Organised, detail‑oriented and able to multitask in a fast‑paced environment.
• Interest in health, wellness and fitness club environments.

Required skills

What we offer

• Dynamic, growth‑oriented work environment.
• Opportunities for professional development.
• Competitive benefits package.
• Team‑focused culture that values innovation and excellence.