Sales Manager

About the role

Radisson Hotel Group, one of the world's largest hotel groups, is looking for a Sales Manager in Riyadh. The role leads the hotel's sales team, drives group and conference business, negotiates contracts and works closely with Front Office, Banqueting and Food & Beverage to deliver guest experiences.

Key responsibilities

• Maintain good relations with existing accounts and solicit daily room-night production from groups and conference business to meet sales targets.
• Organize VIP arrivals and provide assistance during their stay according to Radisson Collection Residences, Riyadh standards.
• Plan sales activities by identifying potential customers, organizing sales calls and sales blitzes to develop new business.
• Negotiate new contracts and renewals, and prepare a monthly sales activity report on the market, including companies and tour and travel agents.
• Define strategies and tactics for the regional segment in line with the marketing plan to generate incremental revenue, and set up working relationships with Front Office, Food and Beverage, Accounting, Reservations and other departments.
• Follow up with clients before, during and after events or stays to secure repeat business, and handle complaints by passing them to the Director of Sales & Marketing.
• Make professional presentations to key clients, develop incentive schemes for local clients, research and present lost business reports at monthly sales meetings, and give the Director of Sales a weekly sales report.
• Attend trade shows and functions when required, analyze competitors, contribute to the market plan, take part in training programs and perform other duties assigned by management.

Required profile

• A proven track record in a similar role with excellent standards and sales productivity.
• Commercially astute, multi-tasking and driven to increase sales volume.
• Clear thinker with excellent communication and attention to detail, strong negotiation skills, and the ability to enhance the hotel's community image.
• Highly motivated, with a strong sense of character; no challenging emails or verbal communication will be tolerated internally or externally.

What we offer

• Up to 53% off your stay as a Team Member at Radisson hotels worldwide.
• Guaranteed minimum 30% off for friends and family.
• Discounts on breakfast, food and beverage, spa and more.
• Career growth, learning and development opportunities.