Senior Salesforce Program Manager (KSA)

About the role

Horizontal Digital is seeking a Senior Salesforce Program Manager to lead complex transformation programmes across multiple clients in Saudi Arabia. You will ensure Salesforce engagements deliver measurable business value, predictable outcomes and strong commercial performance while mentoring project managers and collaborating with practice leadership.

Key responsibilities

• Oversee multiple Salesforce transformation programmes, ensuring alignment with client objectives, timelines and contractual commitments.
• Establish strong programme governance, including executive reporting, risk management and delivery health monitoring.
• Own financial performance of programmes, managing revenue realization, margin protection and cost control.
• Act as a trusted advisor to senior client stakeholders, identifying account growth opportunities and supporting sales activities.
• Lead, mentor and develop Salesforce Project Managers and delivery teams, fostering a culture of transparency and continuous improvement.

Required profile

• 8+ years of Salesforce consulting delivery experience in a system integrator or consulting environment.
• Fluency in Arabic and English.
• Proven experience leading multi‑project Salesforce programmes across Sales Cloud, Service Cloud, Marketing Cloud or Experience Cloud.
• Strong understanding of Agile delivery models and enterprise programme governance.
• Experience managing programme financials, forecasts and commercial outcomes.

Required skills

• Salesforce
• Safe
• Agile delivery models
• PMP
• Experience Cloud
• Prince2
• Marketing Cloud
• Jira
• Confluence
• Service Cloud
• Sales Cloud
• Program Governance
• CSM

What we offer

• 22 days holiday
• Comprehensive medical insurance for employee, spouse and children
• Visa support for employee, spouse and children
• Flexible office times and work‑from‑home twice per week
• Remote working from a place of your choice for two weeks a year