Administrative Assistant

About the role

We are looking for a highly organized Administrative Assistant to manage the 940 Municipality Balagh System. The role involves tracking incoming complaints, coordinating with field teams, and ensuring that all tickets are closed on time and in compliance with regulations.

Key responsibilities

• Monitor and log incoming complaints through the 940 Municipality System.
• Coordinate with field teams to resolve issues quickly and efficiently.
• Ensure all tickets are closed within required timeframes and meet compliance standards.
• Generate data reports and track performance using MS Excel.
• Communicate updates to government representatives and internal stakeholders.

Required profile

• Minimum 2 years of experience as an Administrative Assistant or Electronic Liaison Officer in contracting, maintenance, or operations.
• Hands‑on expertise with the 940 Municipality System and its closure workflows.
• Ability to work under pressure, handle emergency tickets, and meet tight deadlines.

Required skills

• Proficiency in MS Office, especially MS Excel for data tracking and reporting.
• Experience navigating the 940 Municipality System.