Business Support Specialist

About the role

The Business Support Specialist will provide administrative and operational assistance across multiple departments to improve overall business efficiency. Based in Riyadh, the role involves coordinating schedules, handling communications, and supporting strategic initiatives.

Key responsibilities

• Provide administrative and operational support to various departments.
• Coordinate schedules, meetings, and communications between teams and external partners.
• Prepare reports, presentations, and documentation for management reviews.
• Handle customer inquiries and resolve issues promptly and professionally.
• Develop and maintain relationships with vendors, clients, and partners.
• Conduct research and compile data to support strategic decision‑making.
• Assist in project management tasks, track progress, and ensure deadlines are met.
• Manage relationships with external consultants, vendors, and service providers.
• Support marketing and outreach initiatives, including content creation and campaign management.
• Track and report on key performance indicators (KPIs) for business performance analysis.
• Support strategic planning activities, including data collection and preparation of proposals.
• Maintain CRM systems by updating client records and tracking interactions.
• Perform data entry and database management to ensure accuracy of business records.
• Assist in developing and delivering training programs for staff.
• Coordinate innovation workshops and manage corporate sponsorships and partnerships.
• Conduct market research and competitive analysis to identify growth opportunities.

Required profile

• Bachelor’s degree in Business Administration or a related field.
• Minimum of 2 years of relevant experience.
• Fluent English (essential).

Required skills

• Proficiency with CRM systems.
• Data entry and database management.