Cluster Manager – Dive Centers

About the role

The Cluster Manager – Galaxea leads multiple dive centre locations, ensuring safe, efficient and commercially successful operations while delivering luxury guest experiences. This senior role oversees the design, pre‑opening and ongoing performance of each centre, working closely with senior managers on site.

Key responsibilities

• Provide strategic and operational leadership across all Galaxea dive centres.
• Coach, mentor and manage performance of senior managers at each site.
• Monitor operational KPIs and drive continuous improvement initiatives.
• Ensure compliance with RSSE standards, SOPs, PADI guidelines and local regulations.
• Support planning, design, commissioning and operational readiness of new dive centres.
• Recruit, mobilise and onboard operational teams for new locations.
• Champion safety culture, conduct audits, risk assessments and emergency drills.
• Deliver exceptional luxury diving and snorkeling experiences and manage VIP, media and resort activation events.

Required profile

• Proven experience leading multi‑site hospitality or dive‑center operations.
• Strong leadership, coaching and people‑development capabilities.
• Demonstrated ability to manage safety, regulatory compliance and operational excellence.
• Experience coordinating pre‑opening activities and cross‑functional teams.

Required skills

• Knowledge of PADI standards and international diving best practices.
• Familiarity with operational KPIs, SOPs and safety audit processes.

What we offer

• Opportunity to shape a world‑class marine experience brand.
• Leadership role within a fast‑growing luxury tourism company.
• Collaborative environment focused on sustainability and guest excellence.