Front Desk Receptionist – Hospitality

About the role

We are seeking a professional, friendly, and well‑presented Front Desk Receptionist to join our hospitality team in Riyadh. The successful candidate will be the first point of contact for guests and visitors, delivering a high level of service while representing the company with professionalism.

Key responsibilities

• Welcome and greet guests, clients, and visitors in a courteous manner.
• Manage incoming calls, inquiries, and correspondence.
• Assist with guest requests, check‑in and check‑out procedures as needed.
• Coordinate appointments, meetings, and visitor arrangements.
• Collaborate with other departments to ensure a seamless guest experience.
• Maintain a clean, organized, and professional reception area.
• Handle basic administrative tasks and maintain accurate records.
• Respond to feedback and complaints, escalating issues when necessary.

Required profile

• Minimum 2 years of experience in hotels, hospitality, or customer service.
• Excellent communication skills in English; Arabic is a plus.
• Professional appearance and strong customer‑service etiquette.
• Ability to multitask, work under pressure, and maintain confidentiality.

Required skills

• Proficiency in Microsoft Office.
• Familiarity with hotel booking or front‑office systems.