Front Desk Receptionist

About the role

Stella Stays is looking for a Front Desk Receptionist to join its fast‑growing hospitality team in Riyadh. The role is focused on delivering seamless guest experiences while ensuring the property runs efficiently on a day‑to‑day basis.

Key responsibilities

• Conduct daily check‑in/out inspections to confirm property readiness and guest satisfaction.
• Manage in‑house inventory, perform stock counts and maintain adequate supplies.
• Supervise the maintenance and cleaning teams, coordinating schedules and quality standards.
• Arrange repairs and maintenance promptly to minimise guest disruption.
• Prepare and submit daily, weekly and monthly reports on operations and guest feedback.
• Ensure compliance with documentation requirements and quality‑assurance standards.
• Respond promptly to on‑ground guest requests and handle add‑on service requests.
• Source, negotiate and manage reliable service providers and vendors.
• Maintain data control and confidentiality of sensitive information.
• Greet visitors, clients and partners, providing a professional and welcoming atmosphere.
• Answer and direct incoming calls accurately.

Required profile

• Highly organized and detail‑oriented individual.
• Excellent management and coordination skills.
• Minimum of 1 month of relevant experience.
• No specific formal qualifications required.

Required skills

• Property Management Systems
• Inventory Management
• Front Desk Management
• Data control