IT Analyst – Data & System Administration

About the role

The IT Analyst will turn complex data sets into actionable insights while ensuring the reliability and performance of critical systems. You will work closely with business stakeholders to deliver reports, dashboards, and data visualizations that support decision‑making.

Key responsibilities

• Analyze, interpret and model complex data to produce actionable insights.
• Design and maintain reports, dashboards and visualizations using Power BI.
• Ensure data quality, accuracy and compliance with data‑governance standards.
• Collaborate with stakeholders to capture data requirements and communicate findings.
• Conduct advanced statistical analysis and support data‑governance audits.
• Plan, test and implement system upgrades, new software integrations and application deployments.
• Monitor system performance and availability, and troubleshoot technical issues.
• Develop, document and execute backup, disaster‑recovery and security procedures.
• Create tools, procedures and training sessions for Operations, Client Support and Systems Development teams.
• Mentor team members and promote best practices in system administration.
• Stay current with emerging technologies and continuously improve processes.

Required profile

• 2+ years of experience in IT, data analysis or a related field.
• Bachelor’s degree in Information Technology or a related discipline.
• Excellent oral and written English; Arabic is a plus.
• Preferred certifications: CAP, Microsoft Power BI Data Analyst Associate, CDMP, Google Business Intelligence, Google Data Analytics, PMP, ITIL.

Required skills

• Power BI
• Data analysis
• Statistical analysis and modeling
• System administration for complex operating systems
• Backup and disaster‑recovery procedures