IT Team Lead – Cloud Architecture & Support

About the role

The IT Team Lead owns the organisation's cloud architecture, endpoint, identity and IT infrastructure across all business entities, and directly leads the IT Support team. The role combines hands‑on cloud engineering with people leadership, driving strategic IT initiatives that build organisational capability and support business growth.

Key responsibilities

• Own and govern the organisation's cloud architecture, including tenant design, identity management, access governance and licensing across all business entities.
• Lead cybersecurity and compliance initiatives, including security tooling and monitoring, to strengthen IT resilience and meet regulatory standards.
• Administer ERP user access, security roles and licensing, and support rollouts across functional modules.
• Design and maintain network architecture and hosting infrastructure to support new business systems and digital initiatives.
• Lead the IT Support team's workload, ticket queues and performance, and act as the technical escalation point for infrastructure, systems and security.

Required profile

• Bachelor's degree in Information Technology, Computer Science or a related field.
• At least 6 years of experience in IT infrastructure or cloud engineering, including at least 2 years in a leadership role.
• Microsoft Azure Administrator (AZ-104) certification (required).
• Microsoft 365 or security certification (e.g., SC-300) preferred.
• Experience administering ERP systems and using SIEM and EDR security tools.
• Experience in facilities management or multi‑site operations is a plus.
• Strong leadership, strategic thinking and problem‑solving abilities.

Required skills

• Cloud architecture design and governance
• Identity and access management
• Licensing management
• Cybersecurity tooling and monitoring
• ERP administration and security roles
• Network architecture and hosting infrastructure
• Microsoft Azure (AZ-104)
• Microsoft 365
• SC‑300 security certification
• SIEM and EDR tools