Restaurant Supervisor

About the role

We are looking for a Restaurant Supervisor to lead the daily operations of our dining venues at The House Hotel Dar Tantora in AlUla. The successful candidate will ensure high‑quality service, maintain sanitation standards, and support a seamless guest experience in a sustainable heritage setting.

Key responsibilities

• Oversee food and beverage service, ensuring compliance with sanitation and safety standards.
• Manage staff scheduling, shift allocation, and task distribution based on business needs.
• Monitor front‑of‑house inventory levels and place orders as required.
• Handle administrative duties such as payroll processing, staff evaluations, and budget oversight.
• Conduct regular inspections of dining areas, restrooms, and guest spaces to maintain cleanliness.
• Uphold restaurant policies, including safety protocols and operational procedures.
• Provide exceptional customer service and address guest concerns promptly.
• Maintain composure and effective decision‑making in high‑pressure situations.

Required profile

• Strong customer‑service orientation with a passion for exceeding guest expectations.
• Ability to stay calm and composed during busy periods.
• Flexibility to work evenings, weekends, and holidays as needed.

Required skills

• Proficiency with point‑of‑sale (POS) software.
• Competence in Microsoft Office suite.