Senior Specialist – Customer Systems Development

About the role

We are looking for a Senior Specialist to lead end‑to‑end implementation and management of Odoo ERP solutions for our wholesale customers in Riyadh. The role focuses on deploying, integrating, and supporting the system to improve customer engagement and operational efficiency.

Key responsibilities

• Plan, execute and deliver Odoo implementation projects, defining scope, timelines, resources and milestones.
• Act as primary liaison between alfanar, customers and Odoo service providers, gathering business requirements and translating them into system designs.
• Coordinate licensing, configuration, customization and technical support with Odoo vendors.
• Oversee integration of Odoo with customer processes such as warehouse management, inventory control and order management.
• Manage change, conduct user training and promote adoption to maximise solution utilization.
• Monitor system usage, project outcomes and customer satisfaction, reporting performance to management.

Required profile

• Proven ability to obtain and update technical and soft skills relevant to the role.
• Deliver planned activities on schedule while optimizing resources and costs.
• Identify and resolve operational issues, escalating complex problems when necessary.
• Maintain high quality standards and provide detailed deviation reports.

Required skills

• Odoo ERP implementation and configuration.
• System integration with warehouse, inventory and supply‑chain processes.
• Software licensing management and vendor coordination.