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Waiter

Fairmont Hotels & Resorts · Riyad

جديد
🇬🇧 English

وصف الوظيفة

About the role

We are seeking an enthusiastic and customer‑focused Waiter to join our team in Riyadh, Saudi Arabia. In this role you will ensure guests enjoy an exceptional dining experience by delivering professional and attentive service.

Key responsibilities

  • Greet and seat guests in a friendly and welcoming manner.
  • Present menus, including daily specials, and answer questions about menu items, ingredients, and preparation methods.
  • Take accurate food and beverage orders using the point‑of‑sale (POS) system.
  • Serve food and drinks promptly and professionally.
  • Set tables with appropriate linens, china, glassware, and silverware.
  • Maintain a clean and organized dining area throughout service.
  • Process payments accurately and efficiently.
  • Collaborate with kitchen staff to ensure order accuracy and timely delivery.
  • Address guest concerns promptly, escalating to management when necessary.
  • Assist with opening and closing procedures, including restocking supplies and cleaning assigned areas.
  • Stay informed about menu changes, restaurant policies, and local events that may impact service.
  • Adhere to all food safety, sanitation, and hygiene standards.

Required profile

  • Excellent communication and interpersonal skills.
  • Proven experience as a waiter in a fast‑paced restaurant environment.
  • Strong customer‑service orientation with a friendly, professional demeanor.
  • Ability to work efficiently in a team while handling tasks independently.
  • Detail‑oriented with excellent memory and multitasking abilities.
  • Physical stamina to stand and walk for extended periods.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Basic math skills for calculating bills and handling payments.
  • Passion for food and beverage service.
  • Ability to remain calm and professional in high‑pressure situations.
  • Fluency in English; knowledge of Arabic or other languages is a plus.

Required skills

  • POS system operation.
  • Cash and credit‑card transaction handling.
  • Food safety and hygiene knowledge.
  • Basic math for billing.

Questions fréquentes

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Fairmont Hotels & Resorts

Riyad