Waiter/Waitress – Customer‑Focused Restaurant Role

About the role

We are looking for a professional, friendly, and customer‑focused Waiter/Waitress to join our restaurant team. The successful candidate will be responsible for providing excellent guest service, taking orders accurately, serving food and beverages, and ensuring a positive and enjoyable dining experience.

Key responsibilities

• Welcome guests and provide friendly, professional service.
• Present menus and explain food and beverage options when required.
• Take accurate food and beverage orders.
• Serve food and beverages efficiently and professionally.
• Ensure tables are clean, organized, and properly set.
• Check on guests throughout their meal and respond promptly to their requests.
• Handle customer questions, requests, and concerns professionally.
• Coordinate with the kitchen and bar to ensure timely and accurate service.
• Process bills and payments accurately when required.
• Maintain good knowledge of menu items, ingredients, and daily specials.
• Follow all restaurant hygiene, safety, and service standards.
• Support other restaurant team members during busy periods.

Required profile

• Previous experience as a Waiter/Waitress in a restaurant, hotel, or hospitality environment.
• Excellent communication and customer‑service skills.
• Good English communication skills; additional languages are an advantage.
• Professional appearance and positive attitude.
• Ability to work efficiently under pressure in a fast‑paced environment.
• Strong teamwork and attention to detail.
• Ability to maintain a professional and welcoming attitude with guests at all times.