Ecommerce Operations Associate (Jeddah)

About the role

Chalhoub Group, a luxury retailer with over 10 owned brands and more than 400 international names, is hiring an Ecommerce Operations Associate in Jeddah. The role focuses on fulfilling ecommerce orders placed through offline channels (retail stores) with urgency and efficiency.

Key responsibilities

• Fulfill ecommerce orders placed through offline channels (retail stores) quickly and efficiently.
• Achieve the e-commerce sales target.
• Report immediately on identified stock shortages and take action to resolve them with the relevant stakeholders so they can update their records in the system.
• Give feedback to stakeholders whenever needed to streamline working processes and improve efficiency.

Required profile

• Bachelor's degree in Ecommerce or a related field.
• 3 to 5 years of experience.
• Fluent in English and Arabic.

Required skills

• Familiarity with aggregating and online activation.

What we offer

• Learning and development opportunities and exposure to different assignments or internal mobility.
• A competitive benefits package including healthcare and child education contribution.
• Remote and flexible working policies.
• Exclusive employee discounts.