Front Desk Officer (Receptionist) – Riyadh

About the role

Fast Fit EMS Fitness is looking for a friendly and professional Front Desk Officer to be the first point of contact for visitors and members at its Riyadh location. You will help create a welcoming atmosphere while supporting daily administrative tasks.

Key responsibilities

• Greet visitors and direct them to the appropriate area within the facility.
• Provide basic information about services and answer client inquiries.
• Route incoming phone calls to the correct departments and handle simple phone queries.
• Address client complaints professionally and forward them to the relevant personnel when needed.
• Schedule and manage pre‑booked appointments to avoid overlaps.
• Assist clients with facility navigation and product recommendations.
• Maintain a positive and courteous work environment.

Required profile

• High school diploma or equivalent.
• Previous experience in customer service or front‑desk roles, preferably in fitness or hospitality.
• Friendly, confident communication and a presentable appearance.
• Ability to handle member inquiries, registrations, and basic sales.

Required skills

• MS Office
• CRM software

What we offer

• Competitive salary with benefits and incentives.
• Comprehensive health coverage.
• Specialized training and career growth opportunities.
• 30 days paid annual leave.