Government Relations Officer – GRO (Saudi National)

About the role

As the Government Relations Officer (GRO) you will act as the primary liaison between Faena Wadi Safar and Saudi government entities, ensuring full regulatory compliance and supporting the hotel’s pre‑opening and ongoing operations. The role is open to Saudi nationals who bring local expertise and cultural fluency.

Key responsibilities

• Manage all government transactions, including commercial registration, municipality licences and hotel operating permits.
• Maintain and renew company licences, certificates and official documents on schedule.
• Liaise with ministries such as Tourism, Commerce and local municipal bodies.
• Process and renew work visas, Iqama, exit/re‑entry permits and handle Iqama transfers, upgrades and cancellations for expatriate staff.
• Ensure compliance with Nitaqat (Saudization) requirements and monitor the hotel’s Qiwa classification.
• Operate and maintain hotel accounts on government platforms (Qiwa, Absher, Muqeem, GOSI, Mudad, Aqar) and submit mandatory reports.
• Support pre‑opening by securing all required approvals, clearances and permits.
• Build relationships with key government contacts to facilitate smooth processing and issue resolution.
• Serve as the main point of contact for employee government‑related inquiries and maintain confidential records.

Required profile

• Saudi national with proven experience in government relations, licensing or regulatory compliance.
• Strong understanding of Saudi labour, immigration and Saudization regulations.
• Excellent attention to detail, discretion and ability to work under tight deadlines.
• Effective communication skills in Arabic and English.

Required skills

• Familiarity with Saudi government platforms (Qiwa, Absher, Muqeem, GOSI, Mudad, Aqar).
• Experience handling work visas, Iqama and expatriate employee documentation.
• Knowledge of commercial registration, municipality licensing and hotel operating permits.
• Proficiency in using online government portals and filing mandatory reports.