Store Operations Manager (F&B)

About the role

We are seeking a hands‑on Store Operations Manager to lead our Riyadh store, driving both online and offline sales growth for the Chinese beverage and ice‑cream brand TIANLALA.

Key responsibilities

• Manage food delivery platforms (Keeta, HungerStation), optimise menus, pricing and run campaigns to boost online orders.
• Develop local marketing activities and in‑store promotions to attract new customers and improve retention.
• Oversee daily store operations, staff, inventory and service quality, ensuring operational standards and customer satisfaction.
• Monitor sales performance, analyse data in Excel and prepare reports with improvement plans.

Required profile

• Minimum 2 years experience in F&B, retail or store operations.
• Experience with food delivery platforms is preferred.
• Good English communication skills; Arabic is a plus.
• Strong execution mindset and results‑driven attitude.

Required skills

• Excel

What we offer

• International cross‑cultural experience with a Chinese brand expanding in the GCC.
• Opportunity to learn Chinese tea and beverage culture and modern F&B practices.
• Career growth as part of early‑stage GCC expansion.
• Direct impact on store performance and business growth.