Guest Experience Expert (Receptionist) – Saudi Nationality

About the role

As a Guest Experience Expert you will be the first point of contact for guests at Le Méridien Al Khobar, delivering a memorable and seamless stay from check‑in to check‑out. The role is focused on creating unique experiences while maintaining the highest standards of safety, professionalism, and brand consistency.

Key responsibilities

• Welcome guests, manage check‑in and check‑out procedures, and provide accurate information about the property and local area.
• Process operational requests, complete daily reports, and handle guest inquiries promptly.
• Maintain a clean, organized, and safe front‑desk environment in line with company policies.
• Assist with light physical tasks such as moving, lifting, or arranging items up to 10 lb.
• Uphold confidentiality, protect company assets, and ensure personal appearance meets brand standards.

Required profile

• Saudi nationality.
• High school diploma or G.E.D. equivalent.
• No prior hospitality experience required.
• Ability to stand, walk, or sit for extended periods and perform basic manual handling.

Required skills

What we offer

• Opportunity to work with an internationally recognised hotel brand.
• Training and development in guest‑service excellence.
• Inclusive and diverse workplace culture.