Operations Officer

About the role

The Operations Officer supports daily operational activities, focusing on inventory management, procurement, logistics, returns, and reporting. The role demands strong attention to detail and coordination with internal teams and external suppliers.

Key responsibilities

• Maintain accurate inventory records and monitor stock levels.
• Place orders with suppliers in line with sales targets and promotions.
• Coordinate customs clearance and ensure timely receipt of goods.
• Investigate and resolve discrepancies with received items.
• Process product returns and maintain related documentation.
• Provide turnover analysis and near‑expiry product reports to sales and management.
• Track consignment items and ensure proper retrieval or sale.
• Prepare daily operational reports for the supervisor.

Required profile

• Bachelor’s degree in Business Administration, Supply Chain Management, Logistics or related field.
• 0–2 years of experience in inventory management, operations, logistics or procurement.
• Strong organizational, time‑management and analytical skills.
• Excellent written and spoken English.
• Ability to handle confidential information with discretion.

Required skills

• Proficiency in Microsoft Office applications.
• Experience with document management or inventory software systems.