Product Operations Senior Specialist

About the role

We are looking for a Product Operations Senior Specialist to partner with Product, Engineering and Operations teams in Riyadh. You will ensure new product features are tested, integrated and delivered efficiently while driving continuous improvement across the platform.

Key responsibilities

• Work closely with Product and Engineering to ensure product features are properly tested before go‑live.
• Manage stakeholder requests, support vendor integrations and POS API integrations.
• Analyze data and performance metrics, build dashboards and reports for insights.
• Continuously assess and enhance operational processes, manage program budgets and provide regular updates to senior management.
• Collaborate across product, tech, logistics, commercial and customer support teams to ensure alignment.

Required profile

• 4‑5 years of operational experience in e‑commerce or food/tech, including at least 2 years in a senior role.
• Strong problem‑solving and hypothesis formulation skills.
• Experience analyzing and validating API payloads and supporting integrations.
• Proven ability to build operational processes and drive improvements.

Required skills

• API analysis and integration.
• Data analytics and reporting tools such as Tableau and Looker Studio.
• Project management and prioritisation.

What we offer

• Global relocation support for permanent employees.
• Access to a personal educational budget for conferences and external training.
• Use of e‑learning platforms and in‑house training programs.