Quality Coordinator – Hospital Quality Management

About the role

The Quality Coordinator supports the hospital-wide delivery of quality and patient safety initiatives. Reporting to senior quality leadership, the role coordinates quality‑related activities across multiple clinical and support departments.

Key responsibilities

• Implement the section’s annual quality plan, set goals, and track reporting mechanisms.
• Liaise with hospital departments to align quality activities and facilitate interdisciplinary improvement projects.
• Coordinate root‑cause analyses of serious or sentinel events and support risk‑assessment activities.
• Assist in clinical duties within assigned specialties (e.g., nursing, laboratory, pharmacy) as needed.
• Develop and revise policies, procedures, and educational curricula related to quality, safety, and customer service.
• Prepare and present reports on quality performance and act as a consultant on patient‑safety and risk‑management topics.
• Support Quality Analysts in implementing the section plan and participate in broader quality‑management programs.

Required profile

• Master’s degree in Quality Management, Health Allied, Business Administration, or related field (or Bachelor’s with six years of experience).
• Minimum four years of relevant experience with a Master’s, or six years with a Bachelor’s.
• Demonstrated ability to lead quality‑improvement initiatives in a healthcare setting.

Required skills

• Patient Safety
• Quality Management
• Lean Six Sigma
• Risk Management