Receptionist

About the role

Kaizen Firm is looking for a Receptionist in Jeddah. The role is the first point of contact and professional face of the organization, managing the reception area and providing front-line administrative support so that day-to-day office operations run smoothly. It is a full-time position.

Key responsibilities

• Welcome visitors, clients, suppliers and contractors, confirm their appointments, register them and issue visitor badges, and keep the reception area tidy and secure.
• Answer calls promptly, screen and direct them, take messages, and respond to general email enquiries.
• Provide administrative support: schedule appointments and meetings, assist with travel arrangements, prepare and file documents, enter data into company, supplier and customer databases, and help prepare reports and presentations.
• Receive, record and distribute mail and deliveries, and coordinate courier and shipping services.
• Monitor office supplies, report faults and coordinate repairs, and support vendor relationships for office supplies, maintenance, catering and other services.
• Help plan and run meetings, conferences and events, prepare meeting rooms and arrange catering and refreshments.
• Maintain visitor, telephone and delivery records, protect confidential information and comply with health, safety and security procedures.

Required profile

• High school diploma or equivalent; a diploma or certification in Office Administration, Business Administration or Customer Service is advantageous.
• Previous experience as a receptionist, front desk administrator, administrative assistant or in a similar customer-facing role.
• Experience in a manufacturing, industrial or corporate environment is advantageous; experience in an industrial or regulated environment is beneficial.

Required skills

• Proficiency in Microsoft Office, especially Word, Excel, Outlook and PowerPoint.
• Ability to use telephone systems, printers, scanners and copiers.
• Strong customer service, communication and organizational skills, discretion and confidentiality.