Room Attendant – Saudi National

About the role

The Room Attendant ensures that guest rooms are cleaned, well‑maintained and presented to the highest standards of hospitality. Working under the Floor Supervisor at Raffles Makkah Palace, you will contribute to a memorable stay for guests visiting the holy city. The role requires strict adherence to safety, sanitation and service standards while supporting the overall housekeeping team.

Key responsibilities

• Clean assigned guestrooms: dusting, making beds, removing soiled linen and replenishing clean linen.
• Vacuum rooms, clean bathrooms, wash interior windows and restock supplies.
• Sign in and out master keys daily and record cleaned rooms.
• Maintain proper use of cleaning supplies and equipment, and follow safety and sanitation policies.
• Return and tag lost‑and‑found items, and report maintenance issues.
• Follow departmental policies, procedures and service standards.
• Assist with inventory control of housekeeping supplies.
• Perform other duties as assigned by the Floor Supervisor.

Required profile

• Excellent communication and organizational abilities.
• Strong interpersonal and problem‑solving skills.
• Highly responsible, reliable and able to work with minimal supervision.
• Previous guest service or housekeeping experience is an asset.
• Ability to focus attention on guest needs and remain calm and courteous.
• Team‑oriented attitude with willingness to work flexible shifts.