Secretary to the Chief Operating Officer (COO)

About the role

The Secretary to the COO provides high‑level administrative support to ensure the smooth operation of the COO’s office. This position manages schedules, coordinates meetings, handles confidential correspondence, and acts as a communication hub between the COO and internal or external stakeholders.

Key responsibilities

• Manage the COO’s calendar, appointments, and travel arrangements.
• Coordinate meetings, prepare agendas, take minutes, and follow up on action items.
• Handle incoming calls, emails, and correspondence with professionalism and confidentiality.
• Prepare letters, presentations, reports, and other business documents.
• Organise and maintain filing systems, records, and confidential documents.
• Facilitate communication between the COO, departments, clients, and external partners.
• Track deadlines, monitor pending tasks, and ensure timely follow‑up.
• Arrange business travel, accommodation, and expense documentation.
• Assist in planning executive meetings, events, and operational activities.
• Perform other administrative duties as assigned by the COO.

Required profile

• Bachelor’s degree in Business Administration, Management, or a related field.
• At least 5 years of experience as a Secretary, Executive Assistant, or similar role supporting senior management.
• Excellent written and verbal communication skills in English (Arabic is an advantage).
• Strong organisational, time‑management, and multitasking abilities.
• High level of professionalism, discretion, and confidentiality.

Required skills

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).