Senior Operations Manager – Coffee Chain

About the role

We are looking for an entrepreneurial, high‑execution operations leader to launch, build, and scale a brand‑new coffee concept in the Kingdom of Saudi Arabia. As the first senior operations hire, you will own the operational roadmap from the initial launch through multi‑store expansion, working hands‑on on the front line and shaping the brand’s long‑term growth.

Key responsibilities

• Lead the end‑to‑end launch and scaling of the coffee brand across Saudi Arabia.
• Spend significant time on store floors during the early phase to master workflows, service standards, and training.
• Design and manage the complete supply‑chain network, including sourcing beans, equipment procurement, vendor negotiations, and distribution logistics.
• Own P&L, operational budgets, labor and food cost optimization, and unit‑economics to drive sustainable growth.
• Recruit, onboard, and lead store managers and baristas, embedding high‑performance standards.

Required profile

• Proven experience expanding a coffee or retail‑food concept at the unit level through its critical early growth phases.
• Demonstrated ability to manage procurement, logistics, and retail operations independently without heavy corporate support.

Required skills