Solution Consultant – Pre‑Sales (Saudi Arabia)

About the role

Genesys is looking for a Pre‑Sales Solution Consultant to join its Saudi Arabia team. You will work with large enterprise customers, helping them design and validate omnichannel, AI‑driven experiences using the Genesys Cloud platform.

Key responsibilities

• Lead business‑focused solution discovery workshops and customer journey mapping sessions.
• Perform technical validation for omnichannel transformation projects.
• Demonstrate the value of Genesys Cloud to C‑level and technical stakeholders.
• Collaborate with cross‑functional experts to develop tailored business opportunities.
• Support the sales team with strategic, solution‑oriented guidance.

Required profile

• Minimum 36 months of relevant experience in enterprise cloud solutions.
• Strong understanding of AI, cloud computing and SaaS business models.
• Excellent communication skills and ability to inspire customers through technology.
• Team‑player who thrives in a collaborative, fast‑paced environment.

Required skills

• Enterprise Cloud Applications
• IT concepts
• Software standards
• Cloud Computing
• Networking Technologies
• Artificial Intelligence
• Software as a Service (SaaS)

What we offer

• Competitive benefits and perks comparable to large tech firms.
• Opportunity to work with world‑class customers such as Intel, Adobe, Uber and Ticketmaster.
• Independence to make a significant impact and own your projects.
• Supportive, empathy‑driven culture across a global workforce.