Technology Business Specialist – Digital & IT Delivery

About the role

As a Technology Business Specialist at Liferay, you will serve as the strategic bridge between business stakeholders and the Digital & IT delivery teams. You will elicit, analyze, validate, and document business and technical requirements, optimize operational workflows, and support the implementation of robust, scalable enterprise digital solutions across our expanding biopharma operations.

Key responsibilities

• Gather, validate, and document business, functional, and technical requirements for enterprise systems and digital solutions.
• Analyze existing business and operational workflows, identify gaps and inefficiencies, and design IT‑enabled process improvements.
• Partner with business units, IT delivery teams, and project managers to define scope, prioritize backlogs, and track project deliverables.
• Assist in solution delivery, configuration reviews, system integration support, and technical documentation.
• Facilitate User Acceptance Testing (UAT), define test cases/criteria, coordinate user feedback loops, and track defect resolution.
• Prepare end‑user documentation, deliver training sessions, and champion change management for smooth digital adoption.
• Contribute to digital product roadmaps and strategic IT initiatives aligned with Liferay’s broader business and transformation objectives.

Required profile

• Bachelor's degree in Information Technology, Computer Science, Business Administration, MIS, or a related discipline.
• 3–4 years of hands‑on experience in business analysis, systems analysis, or IT solution delivery.
• Strong proficiency in business analysis frameworks (e.g., BABOK), SDLC methodologies (Agile, Scrum, Waterfall), and process mapping (BPMN).
• Exceptional stakeholder management, presentation, and analytical problem‑solving skills.

Required skills

• BABOK
• Process Mapping
• SDLC methodologies
• Confluence
• Waterfall
• MS Visio
• Agile
• Scrum
• Jira
• BPMN