Waiter/Waitress – Luxury Hotel Dining Service

About the role

FAENA The Red Sea, a luxury hotel in the Kingdom of Saudi Arabia, is seeking enthusiastic Waiters and Waitresses to deliver refined, personalized table service in its dining venues. The role involves creating memorable dining experiences that meet FAENA’s high standards and Forbes service expectations.

Key responsibilities

• Provide attentive, professional, and personalised table service to all guests.
• Greet guests warmly, present menus, and explain dishes, specials, and beverage offerings.
• Accurately take food and beverage orders and communicate them to kitchen and bar teams.
• Serve food and beverages promptly while following proper service etiquette and presentation standards.
• Maintain clean and properly set tables throughout service.
• Anticipate guest needs and respond efficiently to special requests.
• Handle guest inquiries and feedback professionally to ensure a memorable dining experience.
• Operate POS systems accurately for order entry and billing procedures.
• Support upselling initiatives by promoting menu items, beverages, and special experiences.
• Uphold grooming, presentation, and uniform standards in line with FAENA and Forbes expectations.

Required profile

• Previous experience as a Waiter/Waitress in a luxury hotel, fine‑dining restaurant, or upscale hospitality environment.
• Strong communication and interpersonal skills with a guest‑focused approach.
• Passion for delivering exceptional service and creating memorable guest experiences.
• Excellent attention to detail and ability to work efficiently in a fast‑paced environment.
• Professional grooming and presentation consistent with luxury hospitality standards.
• Fluent English; additional languages are an advantage.

Required skills

• POS system operation and accurate billing procedures.
• Food safety, hygiene, and health regulation compliance.