Business Development Specialist

About the role

Yokogawa is seeking a Business Development Specialist to drive growth in a defined geographic region. You will work closely with the sales team to identify market opportunities, understand customer needs, and promote Yokogawa’s industrial automation and digital solutions.

Key responsibilities

• Monitor and analyse sales and market data to pinpoint areas for business development.
• Prepare and deliver clear presentations for sales calls, asking targeted questions to assess customer interest.
• Develop and execute a customer contact plan for product launches and sales campaigns.
• Act as the first point of contact for customer inquiries and complaints, escalating complex issues when necessary.
• Identify potential customers through referrals, trade shows, and conferences.
• Match customer needs with appropriate products or services and guide them through the purchase process.
• Oversee the use of the CRM system, resolve standard issues, and report escalations.

Required profile

• Strong analytical mindset with the ability to interpret market data.
• Excellent communication skills for presenting solutions and handling customer queries.
• Proactive approach to prospecting and relationship building.
• Ability to work independently and collaborate with cross‑functional teams.

Required skills

• Experience with customer relationship management (CRM) tools.

What we offer

• Opportunities to grow within a global, technology‑focused organization.
• Exposure to cutting‑edge industrial automation and digital twin technologies.
• A collaborative culture that values integrity, respect, and sustainability.