Customer Service Representative – Care Centre Specialist
Helloapps · Riyadh
Job description
About the role
We are seeking a motivated Care Centre Specialist to join Helloapps in Riyadh. The role focuses on delivering high‑quality customer service, handling inquiries and complaints, and ensuring a smooth experience for our clients and partners. You will proactively solve problems while building positive relationships with customers and internal teams.
Key responsibilities
- Coordinate with internal teams to meet customer needs efficiently.
- Handle complaints and feedback professionally and promptly.
- Enter and update data across various systems and platforms.
- Maintain accurate records of customer interactions.
- Provide timely updates to clients regarding their requests.
- Support continuous improvement of service processes.
Required profile
- 1–3 years of experience in a customer‑facing role.
- Fluent in Arabic and English.
- Strong communication and problem‑solving abilities.
- Ability to work in a fast‑paced environment.
- Attention to detail and accuracy.
Required skills
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Published 1 month ago
Expires 1 week from now
36 views · 0 interested
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Helloapps
Riyadh