Operations Manager – Restaurant

About the role

The Operations Manager will lead daily restaurant operations at Nama in Jeddah. This full‑time, on‑site position ensures smooth service by coordinating kitchen and front‑of‑house teams, maintaining quality standards, and supporting business targets.

Key responsibilities

• Schedule staff, supervise floor activities, and manage the flow between kitchen and front‑of‑house.
• Monitor food quality, hygiene, safety, and compliance with health regulations.
• Control inventory levels for ingredients and supplies, and manage vendor relationships.
• Track operational costs, support budgeting, and help achieve sales goals.
• Coach, train, and develop team members while handling guest feedback.
• Identify and implement process improvements to boost efficiency and customer experience.

Required profile

• Proven experience in restaurant or hospitality operations management.
• Strong people‑management skills, including training, motivation, and conflict resolution.
• Solid knowledge of food safety, hygiene, and health regulations.
• Excellent organizational, time‑management, and problem‑solving abilities.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Fluent English; Arabic proficiency is a plus.

Required skills

• POS systems
• Inventory software
• Spreadsheets