Strategic & Operational Project Manager

About the role

Reporting to the KSA Country Manager and based in Riyadh, you will lead high‑impact strategic and operational initiatives for Global Blue by Shift4. You will act as the bridge between strategy and execution, turning business priorities into actionable plans.

Key responsibilities

• Lead assigned strategic and operational projects from definition through implementation, handover and post‑project review.
• Define project scope, objectives, governance, milestones, budgets, resources and success measures in partnership with key stakeholders.
• Build robust project plans and maintain clear, decision‑ready reporting for senior management.
• Coordinate cross‑functional teams across Commercial, Merchant Services, Finance, Operations and Technology, as well as external partners and authorities.
• Monitor delivery against scope, schedule, budget and quality expectations, taking corrective action when needed.
• Identify risks, dependencies and bottlenecks early and drive effective mitigation plans.
• Lead or support change‑management activities to ensure successful adoption of new processes, tools and ways of working.
• Prepare business cases through data analysis, research, financial modelling and scenario assessment.

Required profile

• A proactive and self‑motivated professional with a strong sense of ownership.
• Ability to balance strategic thinking with hands‑on execution.
• Highly organized, detail‑oriented and capable of managing multiple priorities.
• Comfortable operating in a fast‑paced, international environment.
• Strong communicator able to influence and align stakeholders at all levels.

Required skills

• Advanced proficiency in Excel and PowerPoint.
• Experience with CRM and BI/reporting tools such as Salesforce, Power BI or MicroStrategy.
• Solid understanding of technology and ability to collaborate with both business and technical teams.
• Strong analytical and problem‑solving skills, including financial modelling.