This job is no longer available
This job expired on 11/07/2026. It no longer accepts applications.
Customer Happiness Officer (Reception & Guest Services)
التشخيص الذكي الطبي - Smart Santé · Riyad
Job description
About the role
We are seeking a passionate Customer Happiness Officer to be the first point of contact for our patients. You will welcome visitors, manage appointments and ensure a smooth, friendly experience from booking to check‑out.
Key responsibilities
- Greet patients and visitors with a warm, professional demeanor.
- Handle appointment scheduling, confirmations and cancellations.
- Manage front‑desk operations, including phone calls and walk‑ins.
- Assist patients through the check‑out process and address any immediate concerns.
- Maintain a tidy and organized reception area.
Required profile
- Previous experience in customer service or reception.
- Excellent communication skills in Arabic and English.
- Professional appearance and a positive attitude.
- Strong organizational and interpersonal abilities.
Required skills
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التشخيص الذكي الطبي - Smart Santé
Riyad