Customer Service Agent – Airport (MARN Program)
SGS - Saudi Ground Services · Djeddah
Job description
About the role
We are seeking motivated Customer Service Agents to join the MARN (Flexible Work) Program and support airport operations. The role focuses on delivering a seamless and professional experience for passengers throughout their journey.
Key responsibilities
- Assist passengers with check‑in, boarding, and flight‑related inquiries.
- Provide accurate information on airport services, security procedures, and flight status.
- Handle customer complaints and resolve issues in a courteous manner.
- Collaborate with airport staff to ensure safety and service standards are met.
- Maintain clear records of passenger interactions and feedback.
Required profile
- Saudi national with a customer‑focused attitude.
- Professional demeanor and ability to work in a fast‑paced environment.
- Strong communication skills in English (additional languages a plus).
Required skills
What we offer
- Opportunity to work in a dynamic airport setting.
- Flexible work arrangements under the MARN program.
- Training and development to enhance customer service expertise.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Saudi Arabia.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 month ago
Expires 4 weeks from now
17 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
SGS - Saudi Ground Services
Djeddah