Restaurant and Lounge Manager

About the role

Basiqat by Mantis, a luxury eco-resort in Riyadh currently in its pre-opening phase, is looking for a Restaurant and Lounge Manager to join its Food & Beverage team. The role oversees daily restaurant and lounge operations, sets service standards, trains the team and helps establish the outlet's operations, reporting to the Assistant Food & Beverage Manager.

Key responsibilities

• Manage daily restaurant and lounge operations, including opening and closing procedures, table management, reservations and guest requests
• Oversee lounge operations, premium non-alcoholic beverages, specialty coffees, teas, mocktails and light dining, and develop lounge menus and beverage offerings
• Create personalized luxury guest experiences, handle guest feedback and complaints, and coordinate VIP dining arrangements
• Lead pre-opening readiness: develop SOPs, checklists and service sequences, prepare outlets, test POS systems and run service rehearsals
• Train, coach and supervise restaurant and lounge staff, prepare duty rosters and support performance evaluations
• Monitor sales, average spend, beverage revenue, food and beverage costs, inventory and wastage, and support budgeting and cost control
• Ensure compliance with food safety, hygiene and HACCP requirements, and support sustainability initiatives
• Prepare daily operational reports, guest satisfaction scores and inventory records

Required profile

• Bachelor's degree or diploma in Hospitality Management, Food & Beverage Management, Hotel Management or a related field
• Minimum 4-6 years of progressive F&B experience, including at least 2 years in a supervisory or managerial role
• Experience managing restaurant and lounge operations in luxury hotels, resorts or internationally recognized brands is highly desirable; pre-opening experience is a strong advantage
• Good understanding of restaurant finances, budgeting, cost control and inventory management
• Knowledge of HACCP, food safety regulations and the Saudi Arabian hospitality market is preferred
• English fluency; Arabic is highly desirable

Required skills

• Experience with hotel POS systems, restaurant management systems and inventory control platforms
• Proficiency in Microsoft Office
• Leadership, team management, guest service, upselling and menu presentation
• Ability to work shifts, weekends and public holidays, and adapt to a pre-opening environment

What we offer

• The chance to shape restaurant and bar operations and service standards in a new luxury resort
• A collaborative, inclusive workplace within the Accor family, with learning and development opportunities
• Applicable employee benefits and recognition programs for Heartists