Total Rewards Manager

About the role

The Total Rewards Manager leads payroll operations and oversees the design, administration and continuous improvement of compensation and benefits programmes. The role ensures employees are paid accurately and on time, that payroll controls are robust, and that total‑rewards offerings remain competitive, compliant and clearly communicated.

Key responsibilities

• Manage end‑to‑end payroll processing, including inputs, approvals, reconciliations, statutory deductions and final settlements.
• Partner with Finance on payroll accounting, accruals, cost reporting, reconciliations and budget inputs.
• Support benefits administration, vendor coordination, renewals, employee eligibility and issue resolution.
• Administer compensation programmes such as salary structures, allowances, incentives, bonuses and annual review cycles.
• Analyse compensation and benefits data to identify trends, risks and cost drivers; prepare reports for leadership.
• Ensure employee reward changes are accurately reflected in HRIS, payroll systems and related records.
• Drive process improvements through automation, stronger controls and clearer employee communication.
• Respond to employee and manager queries on payroll, compensation and benefits in a confidential manner.
• Support internal and external audits by providing accurate records, reports and explanations.

Required profile

• Bachelor’s degree in Human Resources, Finance, Business Administration or a related field.
• Professional certification in Compensation & Benefits or Payroll (e.g., CCP, GRP) is preferred.
• Detail‑oriented, analytical and discreet with sensitive information.
• Strong partnership skills across HR, Finance, Legal and external providers.

Required skills