Account Manager

About the role

The Account Manager will act as the primary liaison between our clients and internal teams, ensuring projects are delivered on time, on budget, and to specification. You will be responsible for growing existing accounts, managing day‑to‑day client interactions, and coordinating production, design and finance functions.

Key responsibilities

• Plan, execute and monitor projects from brief to delivery, controlling scope, timeline, budget and quality.
• Drive account growth by identifying cross‑sell and upsell opportunities and securing renewals.
• Serve as the main point of contact for clients, handling briefs, approvals, expectations and issue resolution across POSM, retail production, activations, events and exhibitions.
• Own commercial performance, protect margins, flag scope creep and pricing risks early.
• Collaborate closely with factory, design and finance teams to ensure profitable delivery of sold solutions.

Required profile

• Bachelor’s degree in Business, Marketing or a related field.
• Minimum three years of experience in account management or client services.
• Background in advertising, branding, POSM or production is preferred.

Required skills