Operations Support Specialist

About the role

The Operations Support Specialist will ensure smooth management of third‑party manpower and service providers. The role focuses on accurate payment processing, compliance with contracts and SLAs, and maintaining reliable supplier data to support operational continuity.

Key responsibilities

• Process and follow up on salaries, incentives and bonuses for third‑party manpower, ensuring timely payments to suppliers.
• Review supplier invoices for compliance with billing standards and verify supporting documentation before submission.
• Coordinate with Accounts Payable to obtain monthly statements, confirm payments align with contractual terms and timelines.
• Support operational activities in line with approved Service Level Agreements and keep master data and reports up‑to‑date.
• Maintain proper filing and archiving of documents according to audit requirements.
• Monitor contract validity, flag discrepancies and ensure contracts follow the unified format.
• Prepare techno‑commercial comparison reports and assist the Purchasing team in evaluating new suppliers.
• Track open purchase orders, verify balances and initiate purchase requisitions when needed.

Required profile

• Minimum two years of experience in operations support, finance or procurement functions.
• Strong attention to detail and ability to work with contractual and billing documentation.
• Good analytical skills for reporting and supplier evaluation.
• Ability to collaborate with Accounts Payable, Purchasing and HR teams.

Required skills

• Operations Management
• Cost Accounting
• Human Resources Policies and Procedures
• Operations Planning
• Accounting Methods
• Financial Management
• Change Management